Job Description

Our client, within the retail pharmacy industry, is looking for a dynamic HR Manager to lead recruitment and industrial relations for a fast-growing healthcare organisation. This role will oversee HR operations across two entities, supporting large-scale workforce expansion and business growth across Malaysia. The successful candidate will play a critical role in talent acquisition, employee relations, and HR governance in a multi-site environment.

Job Responsibilities

Recruitment & Talent Acquisition

• Develop and execute recruitment strategies to support manpower planning for management office, support functions, and professional hires (e.g. Pharmacists, PRP, FRP).
• Manage end-to-end recruitment processes for assigned regions/areas, ensuring timely placement of the right talent.
• Identify, build, and optimise effective recruitment channels and platforms to attract suitable candidates.
• Collaborate with universities and colleges through career fairs, talks, and events to build early talent pipelines.
• Drive employer branding initiatives via social media and internal communications to strengthen talent attraction.
• Lead and execute mass hiring initiatives for selected support roles as required.
• Work closely with internal and external stakeholders to align recruitment strategies with business needs.

Employee Relations & Industrial Relations

• Handle employee relations matters including counselling, grievance management, investigations, and domestic inquiries.
• Partner with Compensation & Benefits teams to develop competitive hiring packages and employee perks.
• Develop and implement HR policies, SOPs, and support HRIS implementation initiatives.
• Support HR aspects of mergers and acquisitions, including integration and change management activities.
• Supervise and guide HR teams across two entities to ensure consistency and compliance.

Job Requirements

• Bachelor’s Degree in any discipline; experience within the retail industry is required.
• Minimum 5 years of relevant HR experience in a similar capacity, with strong exposure to recruitment, HR business partnering, and business expansion or acquisition projects.
• At least 3 years of people management or leadership experience.
• Prior exposure to payroll processing and other HR functions is an added advantage.
• Strong verbal and written communication skills with the ability to engage stakeholders at all levels.
• Multilingual proficiency in Bahasa Malaysia and English is required.

For more information or confidential consultation, please do not hesitate to contact Pui Yee at puiyee.chow@bell-ward.com.

We thank you for applying with us in advance but only short-listed candidates will be notified.

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Company Registration No.: 1080098-P (JTK License No: JTKSM 427)