Job ID:
42052
Published date:
02-07-2026
Summary
Our client, an established company in the digital industry, is looking for a Product Manager to drive product growth, optimize customer experience, and enhance platform performance for the Malaysia market.
Responsibilities
- Analyze customer behavior and insights to improve gameplay, engagement, and reward mechanics.
- Optimize the customer journey across web and mobile platforms, focusing on UI/UX, usability, and conversion.
- Develop and execute product strategies to increase customer retention, engagement, and repeat activity.
- Manage product roadmap execution, feature enhancements, gamification initiatives, ecosystem expansion, and vendor/game integrations.
- Collaborate with CRM, Design, IT, Operations, and other cross-functional teams to deliver successful product enhancements.
Requirements
- 3–5 years of Product Management, Growth, Campaign, or related experience within the Malaysia market.
- Strong understanding of product design, UI/UX, customer journey, and growth strategies.
- Analytical mindset with the ability to interpret product, campaign, and customer data to drive decisions.
- Proven experience working with cross-functional teams in a fast-paced environment.
- Experience in digital entertainment, e-commerce, or other high-engagement digital platforms is an advantage.
- Familiarity with gamification, customer engagement, A/B testing, product analytics, CRM tools, feature optimization, and vendor integrations is preferred.
- Fluent in English, Mandarin, and Malay (spoken and written).
For more information or confidential consultation, please do not hesitate to contact Athirah at athirah@bell-ward.com
We thank you for applying with us in advance but only short-listed candidates will be notified.
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Company Registration No.: 1080098-P (JTK License No: JTKSM 427)