Job Description

Our client operates within the IT field, utilizing cloud and AI to provide a great user experience for quick and accessible editing. They are seeking a lead systems engineer to lead their infrastructure and DevOps operations. This role is suitable for a capable leader, who is able to oversee networks, systems, and cloud environments to ensure performance, security, and scalability, while guiding a skilled team toward operational excellence.

Job Responsibilities

1. DevOps & Infrastructure Management

• Lead DevOps initiatives covering CI/CD pipelines, infrastructure automation, and environment reliability across staging, UAT, and production.
• Ensure high availability, disaster recovery readiness, and scalability of cloud and on‑premise systems.
• Optimise infrastructure performance, cost efficiency, and compliance with data governance frameworks (e.g., ISO27001, SOC2).

2. Network & IT Operations

• Manage internal network systems, firewalls, VPNs, and access controls.
• Oversee IT support operations, ensuring timely resolution of hardware, software, and connectivity issues.
• Maintain accurate documentation for network topology, device inventory, and access management logs.

3. Office Workspace & Asset Management

• Supervise office workspace allocation, IT asset lifecycle, and hardware procurement.
• Coordinate with HR and Admin to ensure efficient onboarding and workstation setup.
• Uphold safety, ergonomic, and facility management standards.

4. Security & Compliance

• Implement and enforce IT security protocols and compliance frameworks.
• Monitor potential threats and apply proactive risk‑mitigation measures.
• Conduct periodic audits on system access, configuration, and security controls.

5. Leadership & Strategic Planning

• Mentor and guide the Systems Engineering team to deliver high operational standards.
• Develop SOPs, manage budgets, and drive continuous improvement initiatives.
• Report system metrics, incidents, and recommendations to senior management.

Job Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum 5 years of experience in IT operations, DevOps, or infrastructure management, including 2 years in a leadership role.
• Strong understanding of cloud platforms (AWS, Azure, GCP) and CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps).
• Proficient in network administration, VPN configuration, and firewall management.
• Familiar with containerisation tools (Docker, Kubernetes) and infrastructure as code (Terraform, Ansible).
• Experienced with monitoring tools (Grafana, Prometheus, ELK) and system automation.
• Knowledge of security and compliance frameworks (ISO27001, SOC2, GDPR) is an advantage.
• Strong leadership, problem-solving, and communication skills, with a collaborative mindset.
• Organised, analytical, and committed to driving high system performance and reliability.

For more information or confidential consultation, please do not hesitate to contact Athirah at athirah@bell-ward.com

We thank you for applying with us in advance but only short-listed candidates will be notified.

For candidates who applied to this job is deemed to have consented to the collection, use and disclosure of personal data by our organization for a purpose of this or any job application with Bell Ward.

Company Registration No.: 1080098-P (JTK License No: JTKSM 427)