Job Description

Job Description

We are partnering with a reputable organisation within the financial services ecosystem to identify a highly analytical, detail-oriented, and collaborative professional for a Crisis Management Analyst position.

This role sits within a critical function responsible for strengthening organisational resilience, crisis preparedness, and cross-stakeholder coordination across the financial sector. The successful candidate will play a key role in crisis simulation planning, preparedness initiatives, governance support, and strategic project coordination.

This opportunity is ideal for professionals with experience in financial services, risk management, crisis preparedness, regulatory environments, or business continuity who thrive in structured yet dynamic environments requiring strong coordination, analytical, and stakeholder management capabilities.

Job Responsibilities

Advance Crisis Response Capabilities

• Design, plan, execute, and evaluate crisis simulation exercises to strengthen organisational resilience and preparedness.
• Lead smaller-scale simulations and manage key components of larger, complex simulation exercises, including scenario development, stakeholder coordination, and operational logistics.
• Develop and enhance simulation tools, templates, methodologies, and frameworks aligned with industry best practices and strategic objectives.
• Analyse simulation outcomes and prepare recommendations to improve crisis response effectiveness and readiness.
• Coordinate procurement, documentation, reporting, and administrative activities related to simulation exercises.
• Participate in national and international crisis management exercises and engagements.
• Organise and support capability-building initiatives including workshops, training sessions, and knowledge-sharing activities.

Crisis Secretariat & Governance Support

• Serve as secretariat for internal and inter-agency crisis management committees, including coordinating meetings, preparing materials, and supporting governance processes.
• Conduct research and contribute to the development of crisis management frameworks, procedures, and operational documentation.
• Review and assess crisis management structures, processes, and infrastructure to ensure effectiveness and operational readiness.

Stakeholder Engagement & PMO Support

• Coordinate closely with internal and external stakeholders across crisis preparedness and simulation initiatives.
• Communicate key findings, outcomes, and lessons learned in a clear and structured manner.
• Support strategic initiatives and projects in a Project Management Office (PMO) capacity, including monitoring milestones, managing documentation, facilitating communication, and tracking deliverables.

General & Corporate Responsibilities

• Act as a subject matter resource in crisis simulation, preparedness, and resilience-related matters.
• Provide support and guidance during simulation exercises or actual crisis events where required.
• Stay informed on emerging trends, industry developments, and best practices in crisis management, financial sector resilience, and business continuity.
• Support broader corporate initiatives including budgeting exercises, strategic planning activities, scorecard reporting, and departmental or cross-functional projects.

Job Requirements

• Bachelor’s Degree in Business, Finance, Accounting, Economics, Risk Management, Law, Islamic Finance, or other related disciplines from a recognised university.
• Minimum 7 years of relevant experience, preferably within banking, insurance/takaful, financial institutions, regulatory bodies, or financial consultancy environments.
• Strong understanding of banking, insurance/takaful operations, risk management, compliance, and financial sector regulatory frameworks.
• Demonstrated analytical and numerical capabilities with experience working with financial data and supporting decision-making processes.
• Experience in crisis planning, simulation exercises, business continuity management, or resilience-related initiatives would be advantageous.
• Exposure to areas such as recovery/resolution planning, financial modelling, restructuring, audit, risk management, compliance, or financial operations is highly valued.
• Experience managing projects across multiple teams and stakeholders with strong coordination and communication skills.
• Experience in framework, methodology, or simulation development would be an added advantage.

For more information or confidential consultation, please do not hesitate to contact Pui Yee at puiyee.chow@bell-ward.com.

We thank you for applying with us in advance but only short-listed candidates will be notified.

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Company Registration No.: 1080098-P (JTK License No: JTKSM 427)