About the Role

Our client in the insurance industry is looking for a Business Development & Sales Operations Manager to support the growth and effectiveness of its sales and agency distribution function. The role will work closely with Sales Leaders and agency teams to drive sales performance, recruitment, operational excellence and compliance across multiple segments.

Key Responsibilities

• Support the execution of sales strategies and initiatives across different regions and business segments.

• Lead Sales Operations activities and provide management information on sales and recruitment performance.

• Drive agency recruitment strategies, campaigns and initiatives to support manpower and business growth.

• Develop recruitment programmes, incentives and onboarding initiatives to improve agent activation and retention.

• Work closely with Sales Leaders and Agency Leaders to build candidate pipelines and achieve recruitment targets.

• Monitor recruitment, licensing and activation performance, providing insights to improve results.

• Support talent identification, succession planning and development of future agency leaders.

• Ensure sales and recruitment activities comply with internal governance, regulatory and industry requirements.

• Build external partnerships with universities, professional organisations and other recruitment channels.

• Contribute to sales projects, process improvements and initiatives that strengthen overall sales effectiveness.

Key Requirements

• Bachelor’s degree in Business, Management, Insurance or a related discipline.

• Relevant experience in sales operations, business development, agency management or recruitment, preferably within insurance or financial services.

• Experience managing sales or agency recruitment initiatives and performance programmes.

• Strong stakeholder management and communication skills, with the ability to work across multiple teams.

• Good understanding of sales governance, compliance and regulatory requirements.

• Strong analytical skills with the ability to interpret sales and recruitment data.

• Able to manage multiple projects and work effectively with senior stakeholders.