Job Description

Job Description

Our client is a Digital Solutions Company. In order to support rapid and aggressive expansion, our client is looking for a talented and dynamic professional to join them as the CRM Manager. 

Job Responsibilities

• Maximise the efficiency of CRM Software (FastTrack) and data to improve customer’s experiences and performance.
• Analyse, plan, monitor and optimise CRM Business life cycles or activities based on business goals.
• Analyse and optimise digital sales content based on effectiveness and business performance.
• Communicate closely with product, marketing and management teams to ensure alignment of business goals.
• Provide guidance and support in executing digital CRM initiatives, leading digital CRM teams to ensure task effectiveness and achieve business goals.
• Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.

Job Requirements

• Degree level or above, Bilingual in English, Chinese (verbal, written and read)
• Minimum 2 years’ experience with big data analysing, CRM system/software (FastTrack/SalesForce/SugarCRM)
• Proven record of successful strategy development and implementation in improving business performance using digital CRM systems.
• Fast learner, able to transform knowledge into practical business.
• Strong Analytical skill, data-driven minded in decision making.
• Result- oriented with strong end to end execution ability.

For more information or confidential consultation, please do not hesitate to contact (Nikki) at (012-7732998) or at nikkita.seth@bell-ward.com.

We thank you for applying with us in advance but only short-listed candidates will be notified.

For candidates who applied to this job is deemed to have consented to the collection, use and disclosure of personal data by our organization for a purpose of this or any job application with Bell Ward.

Company Registration No. : 1080098-P (JTK License No : JTKSM 427)