Job title: CRM Manager
Job type: Permanent
Emp type: Full-time
Job published: 23-04-2024
Job ID: 33732

Job Description

Job Description

Our client is a Digital Solutions Company. In order to support rapid and aggressive expansion, our client is looking for a talented and dynamic professional to join them as the CRM Manager. 

 

Job Responsibilities

  • Maximise the efficiency of CRM Software (FastTrack) and data to improve customer’s experiences and performance.
  • Analyse, plan, monitor and optimise CRM Business life cycles or activities based on business goals.
  • Analyse and optimise digital sales content based on effectiveness and business performance.
  • Communicate closely with product, marketing and management teams to ensure alignment of business goals.
  • Provide guidance and support in executing digital CRM initiatives, leading digital CRM teams to ensure task effectiveness and achieve business goals.
  • Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.

Job Requirements

  • Degree level or above, Bilingual in English, Chinese (verbal, written and read)
  • Minimum 2 years’ experience with big data analysing, CRM system/software (FastTrack/SalesForce/SugarCRM)
  • Proven record of successful strategy development and implementation in improving business performance using digital CRM systems.
  • Fast learner, able to transform knowledge into practical business.
  • Strong Analytical skill, data-driven minded in decision making.
  • Result- oriented with strong end to end execution ability.

 

For more information or confidential consultation, please do not hesitate to contact (Nikki) at (012-7732998) or at nikkita.seth@bell-ward.com.

 

We thank you for applying with us in advance but only short-listed candidates will be notified.

 

For candidates who applied to this job is deemed to have consented to the collection, use and disclosure of personal data by our organization for a purpose of this or any job application with Bell Ward.

 

Company Registration No. : 1080098-P (JTK License No : JTKSM 427)