Job title: Program Sales Coordinator
Job type: Permanent
Emp type: Full-time
Industry: Trading
Job published: 25-04-2025
Job ID: 37691

Job Description

Job Description

Our client is an Investment Education Company. Currently, they are looking for a Program Sales Coordinator to grow their brand and outreach.

 

Job Responsibilities

Plays a key role supporting the sales team by managing administrative tasks and coordinating sales activities. Assist in handling customer inquiries by providing product information, addressing concerns, and resolving issues in a timely manner, ensuring a smooth and positive customer experience that fosters strong client relationships.

  • Assist potential students by providing detailed program information, addressing their concerns, and guiding them through the enrolment process while ensuring all required documents and payments are completed accurately.
  • Handle customer inquiries via phone, email, or WhatsApp, providing prompt and professional responses to ensure a smooth and positive customer experience.
  • Manage sales operations by updating CRM systems, tracking enrolment data, and generating reports to monitor performance and support strategic decision-making.
  • Support the planning and execution of sales events, webinars, and preview sessions to engage potential students and drive enrolments.
  • Oversee the administrative onboarding process for new students, ensuring they receive the necessary resources, guidance, and support for a seamless start to their program

Job Requirements

  • 1-2 years experience in Customer Services/ Sales.
  • Strong problem-solving skills - We believe this is a great asset for any job role. You will go through a Problem-Solving Ability Assessment to demonstrate your ability in this area.
  • Strong communication and interpersonal skills - Engage with prospective students, provide clear program details, and guide them through the enrolment process while building strong relationships.
  • Tech-savvy mindset - You embrace technology to enhance efficiency and productivity, continuously exploring new tools and systems that can improve your workflow.
  • Proactive and organized - Take initiative, manage multiple tasks effectively, and ensure smooth coordination between sales, enrolment, and administrative processes.
  • Customer-focused mindset - Actively listen to student inquiries, address concerns promptly, and ensure positive experience from initial contact to enrolment.

 

Reporting To

Sales and Operations Manager

 

For more information or confidential consultation, please do not hesitate to contact (Nikki) at (012-7732998) or at nikkita.seth@bell-ward.com.

 

We thank you for applying with us in advance but only short-listed candidates will be notified.

 

For candidates who applied to this job is deemed to have consented to the collection, use and disclosure of personal data by our organization for a purpose of this or any job application with Bell Ward.

 

Company Registration No.: 1080098-P (JTK License No : JTKSM 427)