Job Description

Our client is a globally-renowned MNC in the entertainment industry. Currently, they are looking for a Service Desk Analyst to join their team in supporting all IT-related matters regionally. 

Job Responsibilities

• Local IT end-user support - onsite & remote
• Provide standard software support - Microsoft, Mac, Slack, Google, MS Office, Adobe, etc.
• Assist in and improve onboarding and offboarding process
• Local IT equipment management - all local machines upgrades, setting up and preparing hardware equipments, assist in inventory and administration of local IT assets
• Local IT infrastructure support - Global account management and ensuring IT equipments follow standards

Job Requirements

• Ideally 3-5 years experience working in similar role
• Good written and verbal communication skills in English and Mandarin
• Strong customer service mindset

Reporting To

Senior Service Desk Analyst

For more information or confidential consultation, please do not hesitate to contact KD at 016-6251609 or at kimdee.lai@bell-ward.com.

We thank you for applying with us in advance but only short listed candidates will be notified.

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Company Registration No. : 1080098-P (JTK License No : JTKSM 427)