Job Description

Job Description

Our client is a well-known semiconductor manufacturing firm. In order to support rapid and aggressive expansion, our client is looking for a talented and dynamic professional to join them as the Customer Service Engineer.

Job Responsibilities

• Supporting customers on-site on wire-bond / die-bonding activities.
• Provide technical support and product training to customers.
• Handle technical issues and provide feedback to the factory / engineering team to find a solution for customers.
• Support factory on site retrofits when necessary.
• Support business unit on any new consumable tool evaluation and qualification at customers site.

Job Requirements

• Diploma or Degree in Engineering or in a relevant field.
• Minimum three (3) to five (5) years of experiences in the semiconductor field environment.
• Must be proficient in written and spoken English.
• Strong capabilities in managing and engaging customers.
• Independent, and may have to work out of regular hours when necessary.
• Strong interpersonal skills and knowledge in customer support.

Reporting To

Customer Service Manager

For more information or confidential consultation, please do not hesitate to contact Pui Yee at puiyee.chow@bell-ward.com.

We thank you for applying with us in advance but only short-listed candidates will be notified.

For candidates who applied to this job is deemed to have consented to the collection, use and disclosure of personal data by our organization for a purpose of this or any job application with Bell Ward.

Company Registration No.: 1080098-P (JTK License No: JTKSM 427)

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